Markov analysis provides a recommended decision

The corporate image of an automobile manufacturer such as Porsche, Mazda, Toyota, or Ford might be based on the following, except:

A) evaluations of vehicles B) whether the company is foreign or domestic C) economic conditions D) customer views of company advertising and the local dealership

To promote innovation management one should

A) remove all time constraints to discourage a sense of urgency. B) carefully link goals to the corporate mission, but not so specific that they are restrictive. C) make it clearly understood that people who fail to produce will be replaced. D) implement a generous compensation system that directly rewards one?s contributions to achieving the goals.