Which of the following is not a major advantage of the use of centralized customer service areas?
a. The salesperson is able to recommend alternative goods and services.
b. A common store policy is ensured.
c. The department can be placed in a space with little activity.
d. Specialized personnel can be used.
a
Business
You might also like to view...
Which quotation represents the social-system stability of a company?
A) "I know what the company wants to do." B) "I feel I'm treated fairly here." C) "I'm proud to be part of this company." D) "I understand what the organization does." E) "I'm encouraged to experiment at this company."
Business
U.S. exporters prefer a(n) ________ dollar
A) strong B) appreciating C) exchange D) weak E) strengthening
Business