________ Every office will utilize the same method for appointment scheduling

If a violent person directs his or her aggression at you:

A) it may be because your uniform resembles a police officer's. B) it would be appropriate to immediately retaliate with deadly force. C) you should slowly approach the person and talk calmly to him or her. D) under no circumstances should you defend yourself with physical force.

Excessive mucus secretion by mucous membranes is termed:

A) rhinitis B) epistaxis C) rhinorrhea D) catarrh