Using the principles of operant conditioning, many inpatient psychiatric facilities use token __________ systems, so patients can earn a token for exhibiting desirable behavior, and later trade that token in for a desired privilege or treat

Regarding workplace anger and caring organizations, which of the following statements is FALSE?

a. Having compassion for employees within an organization can be an antidote to the petty game playing that can occur. b. Encouraging competition within an organization tends to decrease workplace anger and complaints. c. Companies who pay more attention to the quality of life at work generally suffer fewer productivity losses if they are forced to downsize. d. Most larger companies now offer mental health services to troubled employees and trauma counseling if violence erupts in the workplace.

Spearman proposed that intelligence is composed of

a. seven primary mental abilities. b. a general factor he termed "g.". c. a general factor he termed "g" and other specific abilities. d. eight different factors. e. three aspects – analytic, reactive, and practical.