As you are waiting in line at class registration and begin talking to the person in front of you about the length of the wait, you roll your eyes and sigh. What type of behavior are you engaging in?

If you picture yourself giving a successful public speech, you are using the technique called

A. skills training. B. relaxation. C. trait anxiety D. positive imagery.

A speech introduction that begins with, "Did you know that a light bulb has been invented that will last ten times as long as the ones we use today, but the government won't let it be marketed to the public?" is employing a device known as

A) a reference to a historical event. B) a personal reference. C) a startling statement. D) an anecdote.