Jack is not sure how to program his new computer, so he talks with Suzanne, who is the computer expert for the firm. This is an example of
A) a counseling interview.
B) an exit interview.
C) a reprimand interview.
D) a persuasive interview.
E) an information getting interview.
E
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Kathy is participating in a class project involving teams. Kathy's teammates nominate her to
lead the group. "What do you think?" asks one member. Kathy shrugs her shoulders. The group members move on and nominate Susan instead. Kathy is crushed because she really wanted to be the leader. Which principle of nonverbal communication best describes this miscommunication? a. Nonverbal cues are cultural. b. Nonverbal communication can be deliberate or unintentional. c. Nonverbal messages are trusted more than verbal messages when the two conflict. d. Nonverbal messages can be ambiguous. e. None of these
Which of the following is not true of roles? a. Roles are assigned to individuals by the society as a whole
b. Roles are an expected set of behaviors and the values associated with them. c. All roles are equally valued in our culture. d. Individuals must internalize roles for social expectations to be effective. e. Roles are external to individuals because society defines them.