Which of the following groups is included in both a company's value chain and its value delivery network?

Which process is used to manage money owed by customers for goods and services purchased from the company?

a. General ledger accounting b. Accounts receivable accounting c. Fixed asset accounting d. Bank ledger accounting e. All of the above

An advanced form of decision support system, called ________, uses artificial intelligence procedures to incorporate expert judgment

A) management information systems B) transaction processing systems C) expert systems D) marketing information systems E) total quality management