Communication is strategic and goal directed. The two primary goals in Stage One of group problem-solving are __________
A. engage in role talk and build relationship
B. engage in problem solving talk and search for consensus
C. buffer primary tension and orient team members to the task
D. define and analyze the problem, and suggest solution
E. engage in CR talk, and build team pride
ANS: c
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You are making a training video entitled "How Not to be Considered for Leadership in a Student Small Group: Strategies and Tactics.” The primary strategies you would recommend are ___________
A. display a high level of expertise B. remain quiet or be very opinionated C. elicit the perspective of each member of your team D. engage in the "method of residues" E. support the face or identity of your group members
What is the primary strategy utilized by the functional approach in determining meaning?
A. Understand that nonverbal cues are interdependent. B. Understand that most nonverbal cues have a singular meaning. C. Understand that nonverbal cues operate in isolation from verbal messages. D. Understand that nonverbal cues are simple and obvious.