Every salesperson knows how to handle rejection.

When a specific computer technology solution is evaluated in terms of its costs in comparison to the benefits a firm receives, what is this called?

A. Cost/benefit analysis B. Internal cost analysis C. Technology cost analysis D. SWOT analysis

Baker's Hut is a coffee house based in Atlanta, Georgia. The proprietor of Baker's Hut has set out

a list of objectives for the establishment to achieve. Which of the following qualifies as a specific objective under the S.M.A.R. T objective framework? A) "Become the preeminent coffee house in the city through a robust commitment to quality." B) "Expand the range of our menu offerings by the end of the calendar year." C) "Increase the number of Baker's Hut coffee houses in underserved areas in Atlanta." D) "Provide training and opportunities for the staff to improve their skills."