Wenda Yuan-si, a 42 year old Chinese-American technology consultant, decided it was time to finalize some things that he has long put off. Wenda made out his Last Will and Testament, and he bought life insurance. His actions are typical of what process?

Psychological conditioning involves

a. learning a relationship between two events. b. salivating to a metronome. c. adding body and manageability to one's hair. d. learning to salivate to food.

________ is defined as "the deliberate, systematic attempt to shape perceptions, manipulate cognitions, and direct behavior to achieve a response that furthers the desired intent of the communicator."

a. Propaganda b. Persuasion c. Conformity d. Influence