Almost all help desks use some type of incident management system to ________ each help desk call

Fill in the blank(s) with correct word

document or record.This system tracks all the work done by help desk professionals, and managers frequently mine the data to get answers to many different questions.

Computer Science & Information Technology

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The ________ letter style is identical to the modified block style except that each body paragraph is indented by 1/2"

Fill in the blank(s) with correct word

Computer Science & Information Technology

When you import data from another Access database, all of the following statements are true EXCEPT ________

A) Access creates a copy of the source data without altering the source data B) the source database may remain open while importing data from it C) all of the objects in a database can be imported or copied to another Access database D) importing or copying all objects to another Access database can be accomplished in a single operation

Computer Science & Information Technology