Employee telephone and electronic communications in the workplace are protected from employer interception and disclosure by the:
A. Fair Credit Reporting Act.
B. Omnibus Crime Control and Safe Streets Act and the Electronic Communications Act.
C. Privacy Act.
D. Fair Labor Standards Act.
Ans: B. Omnibus Crime Control and Safe Streets Act and the Electronic Communications Act.
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Several factors can create intense rivalry among firms. These factors include all of the following factors except:
A) firms focus on market share at the expense of others. B) firms feel pressure due to fixed costs and produce at full capacity. C) lack of differentiation in products and services. D) upward pressure on prices and profitability. E) absence of switching costs for customers.
Which of the following categories should be included in a reaction questionnaire?
A) Relevance of training B) Training content C) Trainer's behavior D) Both A & B E) A, B, & C