A _____________________ represents the variety of decision paths a group may take when making a decision.  

_____ provide information for the questions about the applicant’s personal qualities, motivation, and interest in the position

a. Resumes b. Tapes c. Web sites d. Interviews e. References

To gain rapport with their audiences, some comedians

A. go out into the audience to shake hands. B. playfully "insult" some listeners. C. deliberately make mistakes. D. pretend to have stage fright.