Dining in a Japanese home requires sitting in a kneeling position on a tatami mat

________ are customers who have high satisfaction but high switching rates as well

A) Loyalists/Apostles B) Defectors/Terrorists C) Mercenaries D) Hostages

An industry that is subject to significant licensing, reporting, disclosure

requirements, inspections, required operating procedures, and other regulations is a ____ regulated business. Fill in the blanks with correct word