The business head at Solaris Services was alarmed by the finding of a recent survey conducted in-house which revealed that most employees were dissatisfied with their work. He holds a meeting with various department heads to identify ways to stem the brewing discontent. One manager suggests providing employees with greater training opportunities. What assumption is the manager making?

A) Employees feel that their efforts are not being adequately recognized by the management.
B) Employees are highly skilled and value economic rewards over and above opportunities for growth.
C) Employees are stifled by the degree of centralized control and bureaucracy within the organization.
D) Employees feel that their employer does not value them enough to make investments in them.
E) Employees feel excluded from organizational issues that have an influence on them.

D
Explanation: D) Given that the manager suggests providing employees with more opportunities for training, he is most likely assuming that employees feel dissatisfied because their employer is not investing in their growth and development. It would be incorrect to assume that employees are highly skilled and value economic rewards over and above opportunities for growth as this directly conflicts with the manager's suggestion of providing employees with training opportunities. It would also be wrong to assume that employees are feeling excluded from organizational issues, are stifled by the degree of centralized control and bureaucracy, and are experiencing a lack of recognition as these are not directly related to training.