When a survey is done you can always assume that non-respondents would have answered the same way as those who did respond

One of the major contributions of visionary leadership concepts is the emphasis on passion and credibility

a. true b. false

Which of the following is most closely associated with the B2C2C concept?

A) crowdsourcing B) customer referral C) implied third-party endorsement D) push marketing E) opt-in mobile marketing