Sun is generally considered by her boss to be very good at being aware of, understanding, and managing the emotions of those people who work for her. She has also demonstrated the ability to do the same with her own emotions. Because of these abilities, it may be said that Sun exhibits a high level of __________.
A. information triage skill
B. emotional intelligence
C. critical listening skill
D. listener apprehension
Answer: B
Communication & Mass Media
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In addition to providing household appliances for each Habitat for Humanity-built home, the Whirlpool Corporation ________
A) offer price discounts for additional appliances B) contributed money to the charity C) encouraged its employees to volunteer to build Habitat homes D) All of the above. E) None of the above.
Communication & Mass Media
Perception is an innate ability
Indicate whether this statement is true or false.
Communication & Mass Media