In Quinn's competing values framework, master managers _____ the competing values of the rational goal, internal process, human relations, and open systems management models

Pay-for-performance plans are used in an effort to reduce bias in incentive plans and all employees in similar jobs are eligible for them.

a. true b. false

A professor at a local university noted that the grades of her students were normally distributed with a mean of 78 and a standard deviation of 10

a. The professor has informed us that 16.6 percent of her students received grades of A. What is the minimum score needed to receive a grade of A? b. If 12.1 percent of her students failed the course and received F's, what was the maximum score among those who received an F? c. If 33 percent of the students received grades of B or better (i.e., A's and B's), what is the minimum score of those who received a B?