What switcher feature enables switcher manufacturers to keep the rows of buttons to a sensible minimum without curtailing the switcher's special-effects capacity?

Research suggests that you can demystify a complex process if you first provide a simple overview of the process with ______, a vivid description, or a word picture

a. an analogy b. a simile c. a pedagogy d. an andragogy

Which of the following suggestions is most likely to generate quality feature stories?

A. Step out of your comfort zone. B. Stay on the beaten path. C. Tune out the noise. D. Ask “what,” not “why”.