The business letter is defined as this:

a. any document that includes business versus personal information
b. content delivered on paper via U.S. Mail
c. communication from the officers of the company
d. content for someone outside the organization

d. content for someone outside the organization

Communication & Mass Media

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Which of the following is not influenced by genetics?

a. walking b. gesturing c. posture d. head nodding e. all of the above are influenced by genetics

Communication & Mass Media

SiSi's teacher commented that she did not effectively use language in her presentation. Some words were too technical and other words were too vague. The teacher's comments are related to which canon of rhetoric? 

A. Understanding B. Style C. Delivery D. Ornamentation

Communication & Mass Media