Three broad categories of definitions of quality are:
A) product quality, service quality, and organizational quality.
B) user based, manufacturing based, and product based.
C) internal, external, and prevention.
D) low-cost, response, and differentiation.
E) Pareto, Shewhart, and Deming.
B
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What is a specific characteristic of an application that can be important for determining the potential risks of developing a new business application by an employee with no professional IS training?
A) the number of users of the application B) the potential impact on operations or decisions based on the application C) the average age of the developer D) both A and B
Which is an advantage of the database approach?
A) All of the data are stored in one place. B) Data are more vulnerable to catastrophes. C) It comes about when attempting to keep the cost of storing the data to a reasonable amount. D) It allows users their own view of the data.