A channel system that accommodates the customers' credit needs, terms of payment, warranty needs, desire for delivery at no charge, and easy return of faulty products is satisfying the quality of ________
A) transaction services
B) after-sale services
C) availability/delivery
D) product form
E) product assortment
A
Business
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A _____ is an agent of a company whose corporate role puts him/her in a position of power over the fate of not just stockholders, but also of others such as customers, employees, and communities.
Fill in the blank(s) with the appropriate word(s).
Business
Organizational behaviour is interested in
A) the behaviours of individuals and groups in organizations. B) the structure of organizations. C) the formation of groups in organizations. D) the attitudes of individuals and groups in organizations. E) all of the above.
Business