Asking that the verbal heckler continue the conversation later is one of the many strategies suggested by your textbook.

When using computer-generated presentation slides, which of the following guidelines can help you avoid the problems associated with seductive details?

a. Put a vivid picture on the same slide as the detailed written text. b. Put a dramatic graphic on the same slide as the detailed written text. c. Use background sound effects or music with your slides to enhance interest. d. Make your slides as realistic and detailed as possible to ensure comprehension. e. Minimize the competition between pictures and written text.

The planning function may be more important for a manager in an industry in which

a. creativity is at a premium. b. motivation may be the most important issue. c. change and innovation are the rule. d. routine work assignments are followed.