Many plans to introduce change, such as restructuring, are quick and easy to implement and, ultimately, are successful

Indicate whether the statement is true or false

FALSE
Explanation: Many plans to introduce change, such as restructuring, take a long time to implement and fail because of the high level of resistance encountered at all levels of the organization.

Business

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Which of the following statements is incorrect?

a. Transaction exposure represents only the exchange rate risk when converting net foreign cash inflows to U.S. dollars or when purchasing foreign currencies to send payments. b. Economic exposure represents any impact of exchange rate fluctuations on a firm's future cash flows. c. Firms can simply focus on hedging their foreign currency payables and/or receivables to hedge economic exposure. d. The management of economic exposure tends to serve as a long-term solution rather than just a short-term solution.

Business

Kay and Jenny's, a restaurant, has implemented a new system that identifies and gathers information about its regular customers. It rewards the regular customers by giving them gift coupons and cash prizes

This is most likely an example of a(n) _____ system. a. organizational optimization b. profit maximization c. total quality management (TQM) d. customer relationship management (CRM)

Business