Incompatibility among partners can be anticipated through discussion and due diligence prior to forming a strategic alliance

_____ are business customers who consider numerous suppliers, solicit bids, and study all proposals carefully before selecting one

a. Laggards b. Innovators c. Optimizers d. Satisficers

Which of the following indicates the division of work within a firm and the lines of authority and communication?

A) process chart B) employee matrix C) organization chart D) corporate overview