The relatively stable arrangement of responsibilities, tasks, and people within an organization is

referred to as a(n) ________.

A) organizational system B) implementation lever
C) organizational structure D) organizational process

C

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Refer to Table 15.3. Sally represents the ________ in Mintzberg's model

A) technostructure B) strategic apex C) operating core D) support staff

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Susan Wade is the president of the Illinois Hospice Organization (IHO). IHO is a state organization affiliated with a national non-profit organization, the National Hospice Organization. Both the state and national organizations have members from both

for-profit and non-profits hospices. Susan Wade is the director of a non-profit hospice in Illinois. A Chicago newspaper has printed a story about hospices and what they do. Susan was interviewed extensively for the piece. In one quote in the article, Susan expressed her concerns about for-profit hospices. "It has become the sort of franchise of the decade. They're not all bad, but I think the original spirit of hospice is becoming very adulterated. There's one time in a person's life when he shouldn't be looked at as a number, as a piece of an actuarial problem. If your first and last priority is making money, it flies in the face of what hospice is all about. It's the end of the health-care chain. It's the place of last hope for patients. Dollars should not be the issue here." A chief operating officer of a for-profit hospice has written to Susan complaining that her remarks are libelous and misinform the public about for-profit hospices. a . Does Ms. Wade have a conflict of interest? b. Is Ms. Wade properly executing her role as the president of the state organization?

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