A focus on maximizing the surplus of income over costs is which type of pricing objective for service firms?

_____ is the sharing and understanding of meaning between individuals, departments, or representatives of the same business.

a. Personal communication b. Private communication c. Group communication d. Localized communication e. Internal communication

Which of the following costs incurred internally to create an intangible asset is generally expensed?

a. Research and development costs. b. Filing costs. c. Legal costs. d. All of the above.