Customer relationship management (CRM) helps ________
A) firms monitor and minimize employee turnover
B) customers manage information about different sellers in the market
C) firms manage customer touch points to maximize customer loyalty
D) customers locate the best deals in the market
E) firms create artificial demand in the market
C
Business
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A Web client that connects to a Web server, which is in turn connected to a BI application server, is reflective of a
A) one tier architecture. B) two tier architecture. C) three tier architecture. D) four tier architecture.
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If you sell $2,500 of product, pay COGS of $800 and other variable costs of $450, what is your contribution margin in percentage form?
A) 25.5% B) 50.0% C) 20.3% D) 33.3%
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