________ is a critical part of managing telephone calls.
A. Speaking
B. Waiting
C. Listening
D. Sharing
Answer: C
Health Professions
You might also like to view...
How should pregnant patients who need dental radiographs be prepared for the procedure?
What will be an ideal response?
Health Professions
Although not recommended, hospitals reimbursed according to diagnostic-related group (DRG) payment methodology may submit an interim claim if the client has been in a facility for:
A) 10 days or longer. B) 30 days or longer. C) 60 days or longer. D) 90 days or longer.
Health Professions