Value-chain analysis can be used to determine if a business is adding unique value in which of the following areas?

The appeal of the IRR technique is due to the general disposition of business people to think in terms of rates of return rather than actual dollar returns

Indicate whether the statement is true or false

An experiment conducted with insurance salespeople found that

the salespersons who underwent self-management training a. were more likely to quit and find a new position. b. bought more insurance policies for themselves. c. received lower performance appraisals. d. attained higher sales revenues.