Communication apprehension can be situational; that is, one may be anxious about public speaking but not in one-on-one communication

Laura plans to give a speech teaching her audience how to change a flat tire. Her general

purpose would be A) to entertain. B) to inform. C) to persuade. D) to actuate.

Measuring message reception is more important than measuring understanding because understanding seems to occur independently of the messages received verbally

a. True b. False