The process of checking the MPS against available capacity is called:
A) process checking.
B) shop-floor control.
C) capacity planning.
D) rough-cut capacity planning.
E) capacity control.
D
Business
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Cross-selling is most effective in those situations in which the:
A) purchase is product-based B) sales type is transactional C) products are similarly designed D) relationship with the customer is new E) salesperson and customer have an established relationship
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The "feel-felt-found" method is used in conjunction with which of the following?
A) indirect denial B) direct denial C) trial offer D) superior benefit E) demonstration
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