This type of conflict occurs most frequently with a person you are close to and who might

be considered a "safe target" for your anger.

a. false
b. unreal
c. real
d. displaced
e. misplaced

d

Communication & Mass Media

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While watching television, Diwali watches a commercial for a new SUV. This commercial is an

example of rhetorical communication. Indicate whether the statement is true or false

Communication & Mass Media

The sales focus of an operations-driven organization would be closest to which of the following?

A. Customer service B. Customer benefits C. Cost cutting D. Product features

Communication & Mass Media