A retail firm can be correctly placed in only one institutional classification

The relative power of buyers affects segment attractiveness

Indicate whether the statement is true or false

Samsung and Apple actively generate new ideas, relentlessly pursue new solutions, and quickly work to get new products to market

They serve customers who want state-of-the-art products and services, regardless of the costs in terms of price or inconvenience. Which of the following value disciplines is illustrated from this example? A) operational excellence B) customer intimacy C) product leadership D) product activation E) product binning