Which of the following is an advantage of an email report?
A) Is appropriate only for external audiences
B) Can be distributed and received quickly
C) Guarantees secured delivery to audiences
D) Projects a more formal image than a letter report
E) Easily supports tables and graphs
Answer: B
Explanation: B) An email report is used for short internal or external reports. It can be distributed and received quickly but it does not offer a guaranteed way to ensure it was received.
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Which of the following is an example of a convenience product?
A) candy B) furniture C) life insurance D) automobile E) refrigerator
Suppose that a firm has historically been achieving "Three Sigma" quality. If the firm later changes its quality management practices such that it begins to achieve "Six Sigma" quality, which of the following phenomena will result?
A) The average number of defects will be cut in half. B) The specification limits will be moved twice as far from the mean. C) The average number of defects will be cut by 99.9997%. D) The average number of defects will be cut by 99.87%. E) The average number of defects will be cut by 99.73%.