While listening to a speech, Ntasko and Seantai have very different understandings of the

speaker?s message.??This is an example of what aspect of selectivity?

A) selective exposure B) selective attention
C) selective perception D) selective retention

C

Communication & Mass Media

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Which of the following terms is most concrete?

a. creature b. mammal c. dog d. my dog Jake

Communication & Mass Media

Which guideline describes effective emotional listening?

A. Focus the conversation on yourself. B. Try to solve the other person's problems. C. Empathize with the other person. D. Interrupt when you have questions.

Communication & Mass Media