A popular recommendation for dealing with anger is to

A) walk away.
B) listen to music.
C) express your anger.
D) count from one to ten.

Answer: D

Communication & Mass Media

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Organizational communication is characterized by the serial transmission of messages

Indicate whether this statement is true or false.

Communication & Mass Media

Not realizing that his waitress is at the end of a nine-hour shift, Morgan believes that the waitress is slow because she is lazy. This is an example of:

  a.  actor-observer effect.   b.  external attribution.   c.  internal attribution.   d.  the blind quadrant.

Communication & Mass Media