If the defendant declines a jury trial, the case is heard by a judge alone in a procedure called a(n) ________ trial

What is the most likely drawback of using too many technical terms during a sales presentation?

A) a salesperson making a misstatement B) the customer being too intimidated to purchase C) the customer knowing more about the product than the salesperson D) the customer wanting a product with fewer capabilities and benefits E) the customer asking the salesperson difficult questions that cannot be answered

An example of the consequences of individual differences would be that

A) some workers can concentrate longer and harder on their work. B) workers need to be treated fairly. C) the best way to motivate most workers is through financial incentives. D) good teamwork helps an organization succeed.