Effective self-disclosure focuses on past events, rather than the present situation

What market researcher said subliminal messages can affect media consumers?

A) Jim Vicary B) Wilbur Schramm C) Ernest Dichter D) Richard Branson

In regard to delivery notes, your text suggests using

A) only a delivery outline. B) a minimum of 6 index cards. C) a handwritten manuscript of the speech. D) your preparation outline.