What is transformational leadership? Why is it effective, and why is it important in today's
world? Does it have drawbacks? Describe a person you have known personally or have studied
who has transformational leadership qualities.
What will be an ideal response?
Transformational leaders affect others through charisma, building trust, acting with
integrity, inspiring, encouraging innovative thinking, and mentoring. They go beyond selfinterest or rewards to act for the good of the organization. This style is suited for a society
characterized by a fast pace and constant change because of the emphasis on accountability and
active involvement.
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Uncertainty Reduction Theory
What will be an ideal response?
Describe each stage of Coombs’ three-stage model of crisis communications. What is the focus of each stage? Which stage do you think is most important? Why?
What will be an ideal response?