The capacity of the supervisor to exert influence upward is known as the Pez effect

Irony is a linguistic device that should be avoided when presenting to an audience that is

________. A) sympathetic B) hostile C) multicultural D) neutral

According to Tubbs’ model of small group interaction, group variables such as age, health, and values are considered:

A. consequences B. relevant background factors C. internal influences D. critical only in problem-solving groups