When compared to the other Kano model requirements, the attractive requirements have the least influence on customer satisfaction

Which of the following actions is closely associated with the niche strategy?

a. Choosing a target market that is not crucial for the success of major competitors b. Manufacturing products in bulk and targeting the average customer c. Selling products that do not have extra frills d. Creating cross-departmental teams across all the strategic business units

Sample control is the ability of the survey mode to reach the units specified in the sample effectively and efficiently

Indicate whether the statement is true or false