Which of the following is an example of the human resources area of control?

a. performance appraisals
b. debt-repayment schedules
c. sales forecasts
d. norms and values

a. performance appraisals

Business

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Which of the following can be used to measure ROI of training?

a. Succession planning use. b. Replacement charts. c. Job rotations. d. Savings to the company from reduction in waste.

Business

Which of the following activities is included in customer relationship management?

A) procurement B) marketing C) bill of materials D) payroll

Business