Organizations within collectivistic cultures typically empower their negotiators to make decisions without consultation

Josh realizes that his presentation to a group of young men at a juvenile detention center will be difficult. He decides that they are more likely to take his advice if he shares past experiences from his own juvenile run-ins with the law

What key competency of effective communication has Josh taken into account as he prepares his talk? a. expression b. structure c. others d. purpose e. context

There are three basic tiers of information organization in a resume: headings, details and headlines.

a. true b. false