As the sales manager of WGASA Corporation, a major West Coast wholesaler, it's up to you to set quotas for each of WGASA's territories. The veteran sales force tends to work autonomously with minimal supervision or required paperwork on activities. Also, salespeople have no opportunity to set prices or margins. With this type of situation you are most likely to use:
a. expense report quotas.
b. dollar volume quotas.
c. activity quotas.
d. all of the above.
e. none of the above.
Ans: b. dollar volume quotas.
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The president of DVD Heaven has been talking to several other business owners, and now expresses some concerns over developing the e-commerce side of the business
The vice president argues that it is essential for continued growth, but the president argues that there are too many consumer concerns. Which of the following statements, if true, does NOT support the argument being made by the president regarding consumer concerns? A) Fraudulent businesses are being set up and run on the Internet. Many consumers would rather enter a building that houses a business they know really exists than shop online. B) Identity theft and the theft of credit card numbers can occur when ordering online. C) Privacy can be compromised on the Internet, and unethical e-businesses can track or sell sensitive information such as buying patterns. D) College students are five times more likely to order over the Internet than older adults. E) Customers like to see and feel products before ordering them.
In a cost center, the manager has responsibility and authority for making decisions that affect:
A) revenues B) assets C) both costs and revenues D) costs