________ stress results from the violation of norms regarding the need for coordination and tolerance for conflict between and among individuals and subgroups

What is wrong with these main points from a speech outline on "How to Sell a House"?

I. Choosing a realtor II. Negotiating the contract and signing the contract III. Closing the sale a. One point represents more than one idea. b. One point is not grammatically parallel to the others. c. One point is irrelevant to the purpose of the speech. d. One point is inconsistent with the others.

Communication that entails failing to stand up for your needs, rights, and wants refers to aggressive communication

Indicate whether this statement is true or false.