A p chart can be used whether or not there is a constant sample size

The sales director of RealPlan has observed that during the selling process the sales team primarily focuses on promoting product features and benefits to customers

Although the sales team has a high closure rate of initial sales, the team has a low rate of repeat business. Which stage of the typical buying process should RealPlan salespeople most likely focus on to improve customer retention rates? A) needs awareness B) building rapport C) presentation skills D) purchase procedures E) self-actualization

Some top-performing salespeople earn more than their managers. This compensation is most likely made up of:

A) bonuses only B) base salary, commissions, bonuses, and incentives C) commissions and charge-backs D) bonuses and dividends E) IPOs and base salary