The benefits of BPM are driven by the Four R's of Process:
A) Roles, Relationships, Revenue, Routing.
B) Rules, Relationships, Revenue, Routing.
C) Roles, Rules, Revenue, Routing.
D) Roles, Relationships, Rules, Routing.
E) none of the above
D
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Orville and Perry are negotiating a franchise agreement. Perry, the potential franchisee, asks Orville for information about the franchise. In this case, Orville:
a.) is required to disclose certain material facts that a prospective franchisee needs in order to make an informed decision concerning the purchase of a franchise. b.) is required to disclose specific facts related to the conduct of competitive franchises and the management of historical operations by the franchisor. c.) must disclose all information about the franchise to Perry. d.) is under no obligation to disclose information to Perry about the franchise.
The quality of services is independent of who provides them
Indicate whether the statement is true or false