Criticizing personal style rather than messages does not interfere with our ability to accurately listen

The joining of the speaker and the listener to create a sense of togetherness is referred to as __________.

A. monologue B. immediacy C. turn-taking D. disclosure

Which of the following is more of a transition than a signpost?

A. I have just told you where to travel on your next vacation. B. Having now discussed why you should activate your savings account, we will look next at how much money to place in it. C. My first point is that Americans need to learn how to get along with each other. D. Moving now to my visual aid, I will show you a map of Malaysia that shows its location in the world.