People learn and remember what they hear repeatedly.

The Tell manager believes that all decisions should be made top-down. Furthermore, the Tell

manager actually believes that it is her or his job to persuade her or his subordinates that the decision made is desirable. Indicate whether the statement is true or false

Which of the following is NOT true of kinesic gestures?

  a.  They are highly regulated by culture.   b.  Because they often go along with a verbal message, they are rarely misinterpreted.   c.  They are used not only to stand in for speech, but also to enhance speech.   d.  They are used in a wide range of communications and can sometimes be unintentional.